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Managed Service — 24/7/365

Autonomous SOC

A full security operations centre — without the headcount

Building an in-house SOC costs $2–4M annually in staffing alone, and still leaves you exposed during nights, weekends, and holidays. HiveNet's Autonomous SOC combines our AI detection engine with a team of senior analysts to deliver 24/7 monitoring, triage, investigation, and response — at a fraction of the cost of hiring.

24/7
Continuous Monitoring
<15min
Mean Time to Respond
92%
Alerts Auto-Resolved by AI
3min
Avg Analyst Response on Escalation

What's Included

Every capability is powered by our proprietary AI engine and delivered by our team of senior security engineers.

🤖

AI-First Alert Triage

92% of alerts are investigated, correlated, and resolved autonomously by AI without analyst involvement. Only high-confidence incidents requiring human judgment are escalated — freeing analysts for complex investigations.

👁️

24/7 Human Analyst Oversight

Senior analysts monitor the AI's decision-making in real time. Escalations reach a certified analyst within 3 minutes — day or night, including public holidays and weekends. No on-call rotations for your team.

📋

Automated Playbook Execution

Proven incident response playbooks execute automatically for common scenario types — ransomware, credential theft, data exfiltration, insider threats. Response actions are logged and reversible.

🔍

Deep Incident Investigation

When incidents are escalated, analysts conduct full forensic investigation — timeline reconstruction, lateral movement mapping, root cause analysis — and deliver a written incident report within 2 hours.

📊

Monthly Security Reviews

Monthly video call with your dedicated analyst team. Review incident trends, threat landscape updates relevant to your industry, model performance, and strategic security recommendations.

📞

Dedicated Incident Hotline

Direct phone and Slack access to your assigned analyst team for urgent situations. No ticket queue during active incidents. Your analysts know your environment and escalate with context, not just alerts.

📈

SLA-Backed Performance

Contractual SLAs covering mean time to detect, respond, and resolve. Monthly SLA reports shared with your team. Credits issued automatically if SLAs are missed — no arguments required.

🌍

Threat Intelligence Briefings

Weekly threat intelligence briefings tailored to your industry and technology stack. Early warning on emerging campaigns, active ransomware groups, and CVEs being weaponized in the wild.

🔒

Compliance Evidence Package

Automated generation of compliance evidence: SOC 2 control monitoring logs, incident response documentation, access reviews, and vulnerability management records. Audit-ready, always.

How It Works

01

Onboarding & Integration

2-week onboarding with a dedicated engineer. We integrate with your SIEM, EDR, firewall, cloud environment, and identity provider. Baseline established. Playbooks customised to your environment.

02

AI Continuous Monitoring

Our engine monitors 100% of your security telemetry 24/7. Alerts are triaged, correlated, and investigated autonomously. 92% are resolved without analyst involvement.

03

Analyst Escalation

The remaining 8% — high-confidence incidents requiring human judgment — escalate to your dedicated analyst team within 3 minutes. Investigation begins immediately.

04

Response & Reporting

Analysts contain, remediate, and document. You receive a written incident report, updated threat model, and remediation recommendations. Monthly reviews keep your posture improving.

Works With Your Stack

Native integrations with the tools your team already uses — zero rip-and-replace required.

Splunk
Microsoft Sentinel
IBM QRadar
Elastic
CrowdStrike
SentinelOne
Defender for Endpoint
Carbon Black
Palo Alto XSOAR
Swimlane
Torq
Tines
AWS
Azure
GCP
Okta
Azure AD
Duo
Slack
PagerDuty
Jira
ServiceNow
Teams

Common Questions

Traditional MSSPs forward alerts to offshore analysts working through a ticket queue. HiveNet's AI resolves 92% of alerts autonomously, and senior analysts handle the rest within minutes — not hours. You get a dedicated team who knows your environment, not a shared analyst pool reviewing alerts in bulk.

Your dedicated analyst team is notified immediately and begins parallel investigation. You receive a phone call within 3 minutes. We can join your incident bridge, coordinate with your IT team, and execute containment actions on your behalf — whatever your incident response plan calls for.

Yes. We integrate with your existing SIEM, EDR, firewall, and identity systems — we don't require rip-and-replace. In fact, we typically improve ROI from your existing tool investments by actually acting on the data they generate.

Standard onboarding is 2 weeks. Week 1: integrations, data flow validation, baseline establishment. Week 2: playbook customization, runbook review, tabletop exercise with your team. We go live on day 15.

SOC 2 Type II, ISO 27001, NIST CSF, PCI-DSS, HIPAA, CMMC, and CIS Controls. We generate audit evidence packages on your schedule — typically quarterly — and can join audit calls to walk assessors through our controls.

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Autonomous SOC?

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